Arrival and Departure Policy
Check in - 1400 Hours
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.
Check out - 1200 Hours
Late check-outs are available on request and subject to availability.
A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.
All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.
For stays between 23rd December, 2014 and 3rd January, 2015 : A non refundable deposit of 10% of the accommodation charges is required to guarantee the booking. The reservation will be moved to a waitlist status in case this non-refundable deposit is not received within 30 days of processing the reservation.
Reservation must be cancelled 30 days prior to the planned date of arrival. One night-s stay will be levied for cancellations received upto 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.
Two children up to 8 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's bed can be placed in a room which will be provided at no additional charge.
- One child over 8 but less than 12 years can stay in the parent's room. A child's bed is provided at no additional charge.
- For two children between 8 and 12 years an additional room is necessary. The rate of this room will be 50% of the parent's applicable room rate.
- If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
With Our Compliments
- 24-hour concierge service
- Fitness centre
- Swimming pool
- Car parking valet services
- Well appointed airport assistance facility
- Money changer
- Uniformed security on premises
- Shoe polishing facility
- Shoe horn
- Iron and ironing board
- Dental kit
- Shaving kit
Rooms & Suites
- 24-hours personalised butler service
- LCD television with satellite channels
- Oberoi E'nhance (part of the room stay)
- Online multimedia hub in all rooms
- Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials
- Dual line telephone with voice mail
- Electronic safe deposit box
- Television in bathroom
- Expresso machine and tea coffee maker with condiments (part of room stay)
- Turndown services
- Steam facility in premier room and suite bathrooms
- Choice of financial and international newspapers
Chargeable on Request
- Spa therapies
- 24-hours business centre with wireless internet and broadband connectivity services
- 24-hours laundry services
- 24-hours doctor on call
- Thai and Chinese restaurants
- All day dining at Le Jardin
- The bar
- Conference and meeting facilities
- Local transportation
- Local site seeing
- Independent work stations with teleconferencing and video conferencing facilities
- Beauty Parlor
- Baby sitting
Rooms & Suites
- Wired and wireless internet
- Personal bar
- In room dining through Oberoi E'hance
- Telephone usage
- Rooms for guests with special needs
- All rooms and suites usage