Policies | The Oberoi Cecil, Shimla
Oberoi Hotels and Resorts
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BOOK A STAY

Book here and receive complimentary high speed Internet access.

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(Maximum 2 adults per room)

Policies

Arrival and Departure Policy

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 Hours Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy

Reservation must be cancelled 30 days prior to the planned date of arrival. One night's stay will be levied for cancellations received upto 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.

Child Policy

Two children up to 8 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's bed can be placed in a room which will be provided at no additional charge.

  • One child over 8 but less than 12 years can stay in the parent's room. A child's bed is provided at no additional charge.
  • For two children between 8 and 12 years an additional room is necessary. The rate of this room will be 50% of the parent's room rate.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Maid and Driver Policy

As a courtesy to fellow guests, we do not allow domestic help and drivers to stay in the hotel. The hotel has no provision for them; however should you need alternative accommodation, we would be happy to assist.

Facilities & Services

With Our Compliments

Hotel

  • 30 minutes wired and wireless internet access with high speed internet at 60 MBPS
  • 24-hours concierge
  • Gymnasium
  • Car parking valet services
  • Credit cards - major cards accepted
  • Luggage store room
  • Postal services
  • Uniformed security on premises
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit

Rooms & Suites

  • 24-hours personalised butler service
  • Satellite television
  • DVD and CD player
  • Tea / coffee maker
  • Turndown services
  • Electronic safe deposit box
  • Separate walk-in closet

Chargeable on Request

Hotel

  • Spa therapies and beauty salon
  • Wireless internet in all public areas
  • Meeting room
  • 24-hours laundry service
  • Dry-cleaning services (same day)
  • 24-hours doctor on call
  • Baby sitting
  • Limousine / car rental services
  • Photo services
  • Shipping services

Rooms & Suites

  • Direct dial telephone
  • Personal mini bar
  • 24-hours in room dining