Policies | The Oberoi, Madina
Oberoi Hotels and Resorts
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Book here and receive complimentary high speed Internet access.

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(Maximum 2 adults per room)

Policies

Arrival and Departure Policy

Check-In - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 Hours Later check-outs are available on request and subject to availability.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy

Low season: A reservation must be cancelled 24 hours prior to arrival (hotel local time). Cancellation Fees for late cancellation is 1 night.

Peak season: A reservation must be cancelled 14 days prior to arrival (hotel local time). Cancellation Fees for late cancellation equivalent to full night's room rate.

Child Policy

Two children up to 8 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's bed can be placed in a room which will be provided at no additional charge.

  • One child over 8 but less than 12 years can stay in the parent's room. A child's bed is provided at no additional charge.
  • For two children between 8 and 12 years an additional room is necessary. The rate of this room will be 50% of the parent's applicable room rate.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Facilities & Services

With Our Compliments

Hotel

  • Wireless internet in all public areas
  • 24-hours concierge
  • Fitness centre
  • Non-smoking floor
  • Car parking valet services
  • Money changer
  • Uniformed security on premises
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit

Rooms & Suites

  • 24-hours personalised butler service
  • Wireless internet access
  • Well appointed work desk with data ports for internet and e-mail connectivity
  • In room televison offering channels in English & Arabic
  • DVD player
  • Turndown services
  • Electronic lock
  • Choice of local newspapers English and Arabic
  • Electronic safe deposit (Cisa) in all rooms
  • In-house guest directory

Chargeable on Request

Hotel

  • Spa therapies and beauty parlour
  • Fully equipped 24-hour business centre
  • Banquet and conference facilities
  • 24-hours laundry
  • 24-hours doctor on call
  • Travel desk service
  • Baby sitting
  • Rooms for guests with special needs / for handicapped guests
  • Restaurants
  • Shopping arcade

Rooms & Suites

  • Mini bar with premium international brands