Policies | The Oberoi Udaivilas, Udaipur
Oberoi Hotels and Resorts
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BOOK A STAY

Book here and receive complimentary high speed Internet access.

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(Maximum 2 adults per room)

Policies

Arrival and Departure Policy

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12 Noon Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

For stays between 23rd December, 2014 and 3rd January, 2015 : A non refundable deposit of 10% of the accommodation charges is required to guarantee the booking. The reservation will be moved to a waitlist status in case this non-refundable deposit is not received within 30 days of processing the reservation.

Cancellation Policy

Reservation must be cancelled 30 days prior to the planned date of arrival. One night's stay will be levied for cancellations received upto 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.

Child Policy

Two children up to 8 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's bed can be placed in a room which will be provided at no additional charge.

  • One child over 8 but less than 12 years can stay in the parent's room. A child's bed is provided at no additional charge.
  • For two children between 8 and 12 years an additional room is necessary. The rate of this room will be 50% of the parent's applicable room rate.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Facilities & Services

With Our Compliments

Hotel

  • 24-hours concierge
  • Fitness centre with steam
  • 24-hours business center and internet desk
  • Two outdoor swimming pools
  • Car parking valet services
  • Library offering movies and audio CD's
  • Money changer
  • Shoe shine services
  • Secretarial services
  • Daily yoga
  • Rajasthani folk dances
  • Croquet (outdoor)
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit

Rooms & Suites

  • 24-hours personalised butler service
  • LCD television with satellite channels in English, French, German
  • DVD player and CD player
  • Nespresso machine and tea coffee maker with condiments (part of room stay)
  • Dual line telephone with voice mail
  • Turndown services
  • Choice of financial and international newspapers
  • Electronic safe deposit box
  • Inlaid furniture
  • Rajput inspired decoration
  • Marble 5-fixture bathroom

Chargeable on Request

Hotel

  • Spa therapies and beauty parlour
  • Wireless internet in all public areas
  • Meeting and conference facilities
  • 24-hours laundry service
  • 24-hours doctor on call
  • Baby sitting
  • In house boutique "Tijori"
  • Airport / train station pick-up by chauffeured luxury cars
  • Personal / special dining
  • Boat / shikara rides with wine and canape
  • Puppet show (on request)
  • Cooking classes with chef (on request)
  • Historian session (on request)
  • Private astrology session (on request)
  • Village tour
  • Camel / elephant ride (on request)

Rooms & Suites

  • Wired and wireless internet access
  • Direct dial telephone with voice mail
  • Personal gourmet counters in all guest rooms (mini bar)
  • 24-hours in room dining