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Christmas and
New Year Festivities


Arrival and Departure Policy.

Check in - 1500 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12 Noon Later check-outs are available on request and subject to availability.

Please note that all Special Requests are subject to availability and additional charges may apply.

As per UAE law, all guests including children are required to present original, valid ID (UAE National ID) or Passport in order to have smooth check in.

The resort’s facilities such as the swimming pool, beach, restaurant, and fitness centre are accessible to guests prior to check-in and post-check-out.


Guarantee Policy.

Upon check in, guests are kindly requested to present the same credit card used to make the reservation. If the same credit card is not available, the deposit amount will be refunded to the card, and a different card/payment method will be required.


Cancellation Policy.

Guests are request to cancel reservation within the stipulated period mentioned below to avoid any cancellation charges.

01st November, 2023 – 06th November, 2023
24th December, 2023– 04th January, 2024
26th March, 2024– 05th April, 2024
21th October, 2024– 31st October, 2024
01st November, 2024– 06th November, 2024
24th December, 2024– 04th January, 2025
  • Free cancellation will be provided 45 days prior to the arrival date.
  • Entire duration charges will be applied in case of a post-cancellation period.
07th November, 2023– 23rd December, 2023
05th January, 2024– 31st January, 2024
01st February, 2024– 25th March, 2024
06th April, 2024– 09th May, 2024
01st October, 2024– 20th October, 2024
  • Free cancellation will be provided 21 days prior to the arrival date.
  • Guest will be charged 50% within 21 days and 100% within 15 days of arrival
    Entire duration charges will be applied in case of a post-cancellation period.
10th May, 2024 – 30th September, 2024
  • Free cancellation will be provided 07 days prior to the arrival date.
  • Guest will be charged 50% within 07 days and 100% within 03 days of arrival
    Entire duration charges will be applied in case of a post-cancellation period.

Occupancy Policy.

Guests are required to take extra rooms for additional persons more than the maximum permitted occupants of the rooms, suites and villas. Valid Government IDs must be shared mandatorily for all occupants of the room in order to check in.  


Child Policy.

One child under 12 years' age can be accommodated in the parents' room.

Baby cot will be provided on complimentary (subject to request and availability) basis. Maximum of 1 extra bed or 1 baby cot can be arranged per room.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room (subject to adequate availability in the same category).

Meals for children up to 6 years are complimentary (applicable on buffet meals or as per the parent’s meal plan, not on à la carte menu). For children between 6-12 years, a meal is at 50% of the parent’s meal, and for children above 12 years, meal is at full charge:

1st October, 2023 - 14th May, 2024

400 AED

1st October, 2024 - 14th May, 2025
15th May, 2024 to 30th September, 2024

No Charge

Kids Club Policy.

Parents and guardians are allowed inside the Kids Club for kids below 4 years old.

The maximum capacity of the Kids Club is 8 children at a time. Our attendant may ask the guest to come back at a later time if the Kids Club has reached is full capacity in order to ensure proper supervision and safety of the children. Children will be asked to socially distance themselves.

Children in the toddler pools must be accompanied by a parent. Our toddler pools do not have a life guard on duty.

Children that present any ill symptoms are not allowed to stay at the Kids Club due to the safety of other children.

Children are required to behave respectfully towards other children, our personnel and our equipment at all times. Any misbehavior will be reported to parents and the management reserves the right to restrict access to the Kids Club to children who refuse to follow our rules and regulations.

Other Policy.

Outside food, speakers, shisha, parties and party embellishments are not permitted in the rooms, suites and villas.

Our villas are equipped with a beautiful compact self-service pantry comprising of a microwave, refrigerator and a toaster. Any type of cooking equipment including gas burners are not permitted in the rooms, suites and villas

Pets are not allowed in the resort. Kids’ scooters and bicycles must be driven on the buggy driveway only.

We recommend guests to keep balcony doors closed in the rooms, suites and villas to prevent insects from entering. Please note that air-conditioning will switch off automatically when balcony or terrace doors are open.

Inflatable floats are not allowed in the main swimming pool. Villa guests can use them in their private pool. The standard swimming pool temperature is maintained between 31 and 33 degrees Celsius as per global standards.

Rooms, suites and villas are exclusive to our resident guests or the hotel facilities are available for guest's who choose to avail the Luxury Day Retreats.

At the Restaurants and the Bars, guests are welcome to wear comfortable resort wear for breakfast, lunch and smart casual for dinner. We respectfully ask guests to refrain from wearing beachwear for Breakfast, Lunch and Sportswear, Beach wear and flip flops for dinner. National Attire is welcome for breakfast, lunch and dinner

Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests and the guests enjoying our Luxury Day Retreats.

Facilities & Services

With Our Compliments


24-hour concierge
24-hour valet parking
24-hour security
24-hour business centre
24-hour gymnasium
Club car service within the resort
Access to the Kids Club

Rooms & Suites

24-hour butler service is available upon request in the Kohinoor Suites and Villas.
48" Internet protocol television
Complimentary Wifi
Multi-media hub
Oberoi E'nhance room automation  (In villas only)
Electronic safe
Automated curtains
Air conditioning with thermostat
Tea & coffee making facilities


On Request, Chargeable


Oberoi spa
24-hour in-room dining
24-hours laundry service
Dry-cleaning services (same day)
24-hours doctor on call
24-hours in room dining
Limousine / car rental services
24-hour airport transfer limousine service
Meeting room
Babysitting (Prior information required)

Rooms & Suites

Direct dial telephone
Personal mini bar

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