Q. How to subscribe to Oberoi Select?
Oberoi Select can be subscribed directly online or by sending a request to our central reservations team.
Q. How can I activate and enjoy the benefits of Oberoi Select?
To activate and enjoy the benefits of Oberoi Select, you need to be a member of Oberoi One, our complimentary guest recognition programme. If you not a member,
click here to enrol and unlock exclusive privileges with every visit.
For existing Oberoi One members:
- Log in to your Oberoi One account.
- Go to the ‘Oberoi Select’ tab and click ‘Activate.’
- Enter the 16-digit Oberoi Select ID from your email.
- Enter the 6-digit activation PIN sent to your registered mobile number.
For new Oberoi One members:
- Enrol in Oberoi One here.
- After registration, log in, navigate to the ‘Oberoi Select’ tab, and follow the above mentioned activation steps.
Your Oberoi Select balance will be updated automatically.
Q. What benefits do I receive after activation?
Upon activation, your Oberoi One tier may be upgraded based on your current membership level:
- Blue/Silver members and first-time enrollees will be upgraded to the Gold Tier.
- Gold members will be upgraded to the Platinum Tier.
- Platinum members will remain in their current tier.
Tier upgrades will reflect within 3-5 working days of activation.
All benefits associated with your Oberoi One membership tier will apply. For a detailed list of benefits, please refer to your Oberoi One dashboard.
Q. What can I redeem my Oberoi Select balance for?
Oberoi Select balance can be redeemed for accommodation, food & beverages and spa services (available to resident guests only) at Oberoi hotels and resorts in India. Please inform us of your Oberoi Select account number at the time of booking.
Q. How can I use Oberoi Select for stays or booking a room?
Oberoi Select can be redeemed at the hotel. When booking directly or online at oberoihotels.com, choose the ‘pay at hotel’ option. Upon arrival, provide your registered mobile number for easy on-site payments.
Q. How can I use Oberoi Select for dining?
You can use Oberoi Select for dining at Oberoi Hotels & Resorts in India. Simply share your registered mobile number with the hotel representative at the time of dining for a seamless payment experience.
Q. How can I use Oberoi Select for spa services?
Spa services are available only to resident guests. You can use Oberoi Select for spa services during your stay at Oberoi Hotels & Resorts in India. Kindly share your registered mobile number with the hotel representative at the time of payment for a smooth payment process.
Q. How is Oberoi Select validated at the time of payment?
At the time of payment, validation is completed using an activation PIN sent to the mobile number registered with Oberoi Select. The payment is automatically deducted upon successful validation.
Q. How can I check my Oberoi Select account summary?
You can view your account updates via SMS sent to your registered mobile number or log in to the Oberoi One dashboard for a detailed summary.
Q. Can I get a refund or exchange my Oberoi Select balance for cash?
No, payments made using Oberoi Select are non-refundable and cannot be exchanged for cash.
Q. What happens if my payment exceeds my Oberoi Select balance?
If your payment exceeds your Oberoi Select balance, the remaining amount must be settled using another payment method. Partial top-ups of the Oberoi Select balance are not available.