Policies.

Arrival and Departure Policy.

Check in - 1500 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12 Noon Later check-outs are available on request and subject to availability.

Guests are requested to carry with them the required document(valid passport) during their travel.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

From May to September: Free Cancellation will be provided 7 days prior to the arrival date, Full night charges will be applied in case of cancellation after the cancellation period.

From October to April: Free Cancellation will be provided 14 days prior to the arrival date, Full night charges will be applied in case of cancellation after the cancellation period.

 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Facilities & Services

With Our Compliments

Hotel

  • 24-hour concierge
  • 24-hour valet parking
  • 24-hour security
  • 24-hour business centre
  • 24-hour gymnasium
  • Club car service within the resort
  • Access to the Kids- Club

Rooms & Suites

  • 24-hour butler service
  • 24-hour in-room dining
  • 48" Internet protocol television
  • Complimentary Wifi
  • Multi-media hub
  • Oberoi E'nhance room automation  (In villas only)
  • Electronic safe
  • Automated curtains
  • Air conditioning with thermostat
  • Tea & coffee making facilities
 

On Request, Chargeable

Hotel

  • Oberoi spa 
  • 24-hours laundry service
  • Dry-cleaning services (same day)
  • 24-hours doctor on call
  • 24-hours in room dining
  • Limousine / car rental services
  • 24-hour airport transfer limousine service
  • Meeting room
  • Baby sitting

Rooms & Suites

  • Direct dial telephone
  • Personal mini bar
 
 
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