Oberoi Hotels and Resorts
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(Maximum 2 adults per room)

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Policies

Arrival and Departure Policy

Check in - 1500 Hours. Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12 Noon Later check-outs are available on request and subject to availability.

Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Child Policy

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

Cancellation Policy

  • From October to April: Reservations can be cancelled up to 14 days prior to the planned date of arrival, without charge. Full stay will be levied for cancellations received up to 13 days prior to arrival.
  • From May to September: Reservations can be cancelled up to 7 days prior to the planned date of arrival, without charge. Full stay will be levied for cancellations received up to 6 days prior to arrival.

Facilities & Services

With Our Compliments

Hotel

  • 24-hour concierge
  • 24-hour valet parking
  • 24-hour security
  • 24-hour business centre
  • 24-hour gymnasium
  • Shopping assistance
  • Club car service within the resort
  • Access to the Kids- Club & daycare

Rooms & Suites

  • 24-hour personal butler
  • 24-hour in-room dining
  • 48" Internet protocol television
  • Complimentary internet
  • Multi-media hub
  • Oberoi E'nhance room automation  (In selected villas only)
  • Electronic safe
  • Automated curtains
  • Air conditioning with thermostat
  • Private bar in villas
  • Tea & coffee making facilities

Chargeable on Request

Hotel

  • Oberoi spa and beauty salon
  • Boutique
  • 24-hours laundry service
  • Dry-cleaning services (same day)
  • 24-hours doctor on call
  • 24-hours in room dining
  • Limousine / car rental services
  • 24-hour airport transfer limousine service
  • Meeting room
  • Photo services
  • Shipping services
  • Baby sitting
  • Secretarial services

Rooms & Suites

  • Direct dial telephone
  • Personal mini bar