Policies.

Arrival and Departure Policy.

Check-In - 1400 hours. Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 hours. Later check-outs are available on request and subject to availability.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Low season: A reservation must be cancelled 24 hours prior to arrival (hotel local time) to avoid incurring charges. One night's cancellation fees for late cancellation.

Peak season: A reservation must be cancelled 14 days prior to arrival (hotel local time) to avoid incurring charges. Full stay cancellation fees for late cancellation.

 

Child Policy.

Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

 

Facilities & Services

With Our Compliments

Hotel

Wi-Fi internet in all public areas

24-hour concierge

Fitness centre

Non-smoking floor

Car parking valet services

Money changer

Shoe polishing facility

Shoe horn

Slippers

Iron and ironing board

Dental kit

Shaving kit

Rooms & Suites

Wi-Fi internet access

Well-appointed work desk with data ports for internet and e-mail connectivity

In room television offering channels in English & Arabic

DVD player

Turndown services

Electronic lock

Choice of local newspapers English and Arabic

Electronic safe deposit (Cisa) in all rooms

In-house guest directory

 

On Request, Chargeable

Hotel

Spa therapies and beauty parlour, off hotel premises

Fully equipped 24-hour business centre

Banquet and conference facilities

24-hour laundry

24-hour doctor on call

Travel desk service

Baby sitting

Rooms for guests with special needs / disabilities

Restaurants

Shopping arcade

Rooms & Suites

Mini bar with premium international brands of non alcoholic drinks

 
 
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