Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 Hours Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Guests are request to cancel reservation within the stipulated period mentioned below to avoid any cancellation charges.

1st January – 31st March, 2021
  • Reservation must be cancelled 01 day prior to the planned date of arrival, by 1800 hrs to avoid any cancellation charges.

  • Guaranteed reservations may be cancelled 24 hours prior to the date of arrival.

  • Reservations cancelled within 24 hours of arrival date will incur a cancellation fee equivalent to accommodation charge of the entire length of stay.
 

Child Policy.

    Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

    If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

    Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests only.

Facilities & Services

With Our Compliments

Hotel

    Internet for up to four devices

    24-hours concierge

    Gymnasium

    Car parking valet services

    Credit cards - major cards accepted

    Postal services

    Uniformed security on premises

    Shoe polishing facility

    Shoe horn

    Slippers

    Iron and ironing board

    Dental kit

    Shaving kit

    Left luggage facility

Rooms & Suites

    24-hours personalised butler service

    Satellite television

    DVD and CD player

    Tea / coffee maker

    Turndown services

    Electronic safe deposit box

    Separate walk-in closet

 

Chargeable on Request

Hotel

    Spa therapies and beauty salon

    Meeting room

    24-hours laundry service

    Dry-cleaning services (same day)

    24-hours doctor on call

    Baby sitting

    Limousine / car rental services

    Photo services

    Shipping services

Rooms & Suites

    Direct dial telephone

    Personal mini bar

    24-hours in room dining

 
 
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