Arrival and Departure Policy.

Check-in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-out - 1200 Hours Late check-outs are available on request and subject to room availability.

As per Government rules, guests are required to present proof of identity at the time of check in. This requires an original, government issued photo identification.


Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a credit card or travel agency.

In the case of guests settling their account by credit card, pre-authorization on the credit card for the entire amount of the room charge and anticipated extras i.e. food and beverage etc., is obtained upon check-in.


Cancellation Policy.

Cancellation charges are applicable as per the booking terms and conditions detailed on the reservation confirmation.

Reservation must be cancelled at least 72 hours prior to the planned date of arrival.


Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

Facilities & Services

With Our Compliments


  • 24-hour concierge
  • Fitness centre
  • Outdoor swimming pool
  • Car parking valet services
  • Wake up call
  • Steam
  • Postal services
  • Uniformed security on premises
  • Internet for up to four devices
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit
  • Drop to Ambience Mall and Cyber Hub
  • Left luggage facility

Rooms & Suites

  • 24-hours personalised butler service
  • LCD television
  • DVD and CD player
  • Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials
  • Electronic safe deposit box
  • Television in bathroom
  • Tea / coffee making facility
  • Emergency information in all rooms
  • Turndown services

On Request, Chargeable


  • Spa therapies and beauty salon
  • Fully equipped business centre
  • 24-hours laundry services
  • 24-hours doctor on call
  • Baby sitting
  • Limousine / car rental services
  • Dry cleaning
  • Courier services
  • Photo services
  • Travel desk

Rooms & Suites

  • Direct dial telephone
  • Personal mini bar
  • 24-hours in room dining
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