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Arrival and Departure Policy.

Check in - 2.00 pm Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12.00 pm Later check-outs are available on request and subject to availability.

As per Government rules, guests are required to present proof of identity at the time of check in. This requires an original, government issued photo identification.


Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.


Mandatory Meal Supplement.

Mandatory meal supplement is applicable for stays on Christmas Eve, 24th December and New Year Eve, 31st December.


Cancellation Policy.

Guests are requested to cancel reservations within the stipulated period as per the hotel policy. A no-show or late cancellation received shall invite retention including taxes as applicable. The credit card that was authorised while making the reservation will be charged.

As the cancellation policy may differ for some rate offers and room categories from the hotel’s standard cancellation policy, kindly review them carefully while making the reservation.

1st August, 2023 - 30th September, 2023
  • Guaranteed reservation may be cancelled 7 days prior to the date of arrival. Reservations, cancelled within 7 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.
1st October, 2023 – 31st March, 2024
  • Guaranteed reservation may be cancelled 30 days prior to the date of arrival. Reservations, cancelled within 30 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.

Child Policy.

Up to two children under 12 years age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room. The offer is not applicable on the following dates:

26th January, 2023 to 29th January, 2023 08th March, 2023 to 11th March, 2023
07th April, 2023 to 10th April, 2023 21st April, 2023 to 24th April, 2023
29th June, 2023 to 02nd July, 2023 11th August, 2023 to 15th August, 2023
07th September, 2023 to 10th September, 2023 29th September, 2023 to 02nd October, 2023
20th October, 2023 to 24th October, 2023 11th November, 2023 to 16th November, 2023
21st December, 2023 to 03rd January, 2024 26th January, 2024 to 28th January, 2024
22nd March, 2024 to 25th March, 2024 29th March, 2024 to 31st March, 2024

Child Meal Policy.

Meals for children up to 6 years are complimentary. For children between 6-12 years, a meal is at 50% of the parent’s meal, and for children above 12 years, meal is at full charge.

Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests only.

Facilities & Services

With Our Compliments


24-hours concierge


Car parking valet services

Electric Vehicle charging stations

Credit cards - major cards accepted

Postal services


Uniformed security on premises

Internet for up to four devices

Shoe polishing facility

Shoe horn


Iron and ironing board

Dental kit

Shaving kit

Left luggage facility

Rooms & Suites

24-hours personalised butler service

LED television with satellite channels

DVD and CD player

Mineral water

Tea / coffee making facility

Turndown services

Luggage rack

Electronic safe deposit box

Separate walk-in closet


On Request, Chargeable


Spa therapies and beauty parlour

24-hours laundry service

Dry-cleaning services (same day)

24-hours doctor on call

Baby sitting


Limousine / car rental services

Meeting Room

Photo services

Shipping services


Secretarial services

Rooms & Suites

Direct dial telephone

Personal mini bar

24-hours in room dining

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