Arrival and Departure Policy.

Check in - 2.00 pm Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12.00 pm Later check-outs are available on request and subject to availability.

As per Government rules, guests are required to present proof of identity at the time of check in. This requires an original, government issued photo identification.


Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

For stays between 23rd December, 2014 and 3rd January, 2015

A non refundable deposit of 10% of the accommodation charges is required to guarantee the booking. The reservation will be moved to a waitlist status in case this non-refundable deposit is not received within 30 days of processing the reservation.


Cancellation Policy.

Guests are request to cancel reservation within the stipulated period mentioned below to avoid any cancellation charges.

1st January – 31st March, 2021
  • Reservation must be cancelled 01 day prior to the planned date of arrival, by 1800 hrs to avoid any cancellation charges.

  • Guaranteed reservations may be cancelled 24 hours prior to the date of arrival.

  • Reservations cancelled within 24 hours of arrival date will incur a cancellation fee equivalent to accommodation charge of the entire length of stay.
1st April – 30th September, 2021
  • Guaranteed reservation may be cancelled 24 hours prior to the date of arrival. Reservations, cancelled within 24 hours of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.

Child Policy.

Up to two children under 12 years age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests only.

Facilities & Services

With Our Compliments


24-hours concierge


Car parking valet services

Credit cards - major cards accepted

Postal services


Uniformed security on premises

Internet for up to four devices

Shoe polishing facility

Shoe horn


Iron and ironing board

Dental kit

Shaving kit

Left luggage facility

Rooms & Suites

24-hours personalised butler service

LED television with satellite channels

DVD and CD player

Mineral water

Tea / coffee making facility

Turndown services

Luggage rack

Electronic safe deposit box

Separate walk-in closet


On Request, Chargeable


Spa therapies and beauty parlour

24-hours laundry service

Dry-cleaning services (same day)

24-hours doctor on call

Baby sitting


Limousine / car rental services

Meeting Room

Photo services

Shipping services


Secretarial services

Rooms & Suites

Direct dial telephone

Personal mini bar

24-hours in room dining

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