Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Guaranteed reservations may be cancelled 72 hours prior to the date of arrival. Reservations cancelled anytime within 72 hours of the arrival date will incur a cancellation fee equivalent to one night's accommodation charge.

 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.
 

Facilities & Services

With Our Compliments

Hotel

  • 24-hour concierge service
  • Fitness centre
  • Swimming pool
  • Car parking valet services
  • Well appointed airport assistance facility
  • Money changer
  • Uniformed security on premises
  • Internet for up to four devices
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit
  • Left luggage facility

Rooms & Suites

  • 24-hours personalised butler service
  • LCD television with satellite channels
  • Oberoi E'nhance (part of the room stay)
  • Online multimedia hub in all rooms
  • Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials
  • Dual line telephone with voice mail
  • Electronic safe deposit box
  • Television in bathroom
  • Expresso machine and tea coffee maker with condiments (part of room stay)
  • Turndown services
  • Steam facility in premier room and suite bathrooms
  • Choice of financial and international newspapers
 

Chargeable on Request

Hotel

  • Spa therapies
  • 24-hours laundry services
  • 24-hours doctor on call
  • Thai and Chinese restaurants
  • All day dining at Le Jardin
  • The bar
  • Conference and meeting facilities
  • Local transportation
  • Local site seeing
  • Independent work stations with teleconferencing and video conferencing facilities
  • Beauty Parlor
  • Baby sitting

Rooms & Suites

  • Personal bar
  • In room dining through Oberoi E'hance
  • Telephone usage
  • Rooms for guests with special needs
  • All rooms and suites usage
 
 
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