Oberoi Hotels and Resorts
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(Maximum 2 adults per room)

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Policies

Arrival and Departure Policy

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy

Reservation must be cancelled 30 days prior to the planned date of arrival. One night's stay will be levied for cancellations received upto 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.

Child Policy

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

Facilities & Services

With Our Compliments

Hotel

  • Concierge
  • Valet parking
  • Gymnasium
  • Credit cards - major cards accepted
  • Postal services
  • Internet for up to four devices
  • Uniformed security on premises
  • Extensive safety and security arrangements
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit
  • Left luggage facility

Rooms & Suites

  • 24-hour butler service
  • LCD television with satellite channels
  • Oberoi E'nhance (part of the room stay)
  • Online multimedia hub in all rooms
  • Separate walk-in closet
  • Electronic safe
  • Expresso machine and tea coffee maker with condiments (part of room stay)
  • Turndown services
  • Luggage racks (portable or fixed) for two large suitcases

Chargeable on Request

Hotel

  • Oberoi spa and beauty salon - opening in January, 2017
  • Boutique
  • 24-hours laundry service
  • Dry-cleaning services (same day)
  • 24-hours doctor on call
  • 24-hours in room dining
  • Limousine / car rental services
  • Meeting room
  • Photo services
  • Shipping services
  • Baby sitting
  • Secretarial services