Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Reservation must be cancelled 48 hours prior to the planned date of arrival. Reservations cancelled within 48 hours of the arrival date will incur a cancellation fee equivalent to one night's accommodation charge.

 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.
 

Facilities & Services

With Our Compliments

Hotel

  • Internet for up to four devices
  • 24-hours concierge
  • Fitness centre
  • Outdoor temperature controlled swimming pool
  • Designated no smoking area
  • Non-smoking floors
  • Car parking valet services
  • Wake up call service
  • Wheel chair assistance
  • Facilities for disabled guests
  • Elevator
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit
  • Left luggage facility

Rooms & Suites

  • 24-hours personalised butler service
  • LCD television with satellite channels
  • Well appointed work desk with a cordless phone
  • DVD player
  • iPod dock + FM receiver
  • Alarm clock
  • Tea / coffee maker
  • Fresh fruits
  • Bottled water
  • Fresh flowers
  • Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials
  • Robes
  • Hair dryer
  • Stationery
  • Telephone with voice message
  • Turndown services
  • Choice of financial and international newspapers
  • Electronic safe deposit box
  • LCD televison in bathroom
  • Separate walk in wardrobe & luggage area
  • Separate dry vanity area
  • Chocolate amenities
 

On Request, Chargeable

Hotel

  • Spa therapies
  • Fully equipped 24-hour business centre
  • 24-hours laundry services
  • 24-hours doctor on call
  • Beauty parlour
  • Airport transfer
  • Restaurant
  • Bar
  • Luxury retail pavilion
  • Shopping arcade

Rooms & Suites

  • Mini bar
  • 24-hours in-room dining
 
 
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