Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Reservation must be cancelled 48 hours prior to the planned date of arrival. Reservations cancelled within 48 hours of the arrival date will incur a cancellation fee equivalent to one night's accommodation charge.

 

Child Policy.

Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

 

Facilities & Services

With Our Compliments

Hotel

Internet for up to four devices

24-hours concierge

Fitness centre

Outdoor temperature controlled swimming pool

Designated no smoking area

Non-smoking floors

Car parking valet services

Wake up call service

Wheel chair assistance

Facilities for disabled guests

Elevator

Shoe polishing facility

Shoe horn

Slippers

Iron and ironing board

Dental kit

Shaving kit

Left luggage facility

Rooms & Suites

24-hours personalised butler service

LCD television with satellite channels

Well appointed work desk with a cordless phone

DVD player

iPod dock + FM receiver

Alarm clock

Tea / coffee maker

Fresh fruits

Bottled water

Fresh flowers

Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials

Robes

Hair dryer

Stationery

Telephone with voice message

Turndown services

Choice of financial and international newspapers

Electronic safe deposit box

LCD televison in bathroom

Separate walk in wardrobe & luggage area with – fixed and portable luggage racks

Separate dry vanity area

Chocolate amenities

 

On Request, Chargeable

Hotel

Spa therapies

Fully equipped 24-hour business centre

24-hours laundry services

24-hours doctor on call

Beauty parlour

Airport transfer

Restaurant

Bar

Luxury retail pavilion

Shopping arcade

Rooms & Suites

Mini bar

24-hours in-room dining

 
 
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