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Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.


Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.


Cancellation Policy.

Guests are requested to cancel reservations within the stipulated period as per the hotel policy. A no-show or late cancellation received shall invite retention including taxes as applicable. The credit card that was authorised while making the reservation will be charged.

As the cancellation policy may differ for some rate offers and room categories from the hotel’s standard cancellation policy, kindly review them carefully while making the reservation.

10th April, 2024 - 31st March, 2025
  • Guaranteed reservation may be cancelled 2 days prior to the date of arrival. Reservations, cancelled within 2 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.
21st December, 2024 – 3rd January, 2025
  • Guaranteed reservation may be cancelled 14 days prior to the date of arrival. Reservations, cancelled within 14 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.

Child Policy.

Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room (subject to adequate availability in the same category). The offer is not applicable on the following dates:

08th March, 2024 to 10th March, 2024 22nd March, 2024 to 25th March, 2024
29th March, 2024 to 31st March, 2024 11th April, 2024 to 14th April, 2024
15th June, 2024 to 17th June, 2024 15th August, 2024 to 17th August, 2024
23rd August, 2024 to 26th August, 2024 10th October, 2024 to 12th October, 2024
31st October, 2024 to 3rd November, 2024 15th November, 2024 to 17th November, 2024
20th December, 2024 to 03rd January, 2025  

Child Meal Policy.

Meals for children up to 6 years are complimentary (applicable on buffet meals or as per the parent’s meal plan, not on à la carte menu). For children between 6-12 years, a meal is at 50% of the parent’s meal, and for children above 12 years, meal is at full charge.


Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests only.

Facilities & Services

With Our Compliments


Internet for up to four devices

24-hours concierge

Fitness centre

Outdoor temperature controlled swimming pool

Designated no smoking area

Non-smoking floors

Car parking valet services

Wake up call service

Wheel chair assistance

Facilities for disabled guests


Shoe polishing facility

Shoe horn


Iron and ironing board

Dental kit

Shaving kit

Left luggage facility

Rooms & Suites

24-hours personalised butler service

LCD television with satellite channels

Well appointed work desk with a cordless phone

DVD player

iPod dock + FM receiver

Alarm clock

Tea / coffee maker

Fresh fruits

Bottled water

Fresh flowers

Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials


Hair dryer


Telephone with voice message

Turndown services

Choice of financial and international newspapers

Electronic safe deposit box

LCD televison in bathroom

Separate walk in wardrobe & luggage area with – fixed and portable luggage racks

Separate dry vanity area

Chocolate amenities


On Request, Chargeable


Spa therapies

Fully equipped 24-hour business centre

24-hours laundry services

24-hours doctor on call

Beauty parlour

Airport transfer



Luxury retail pavilion

Shopping arcade

Rooms & Suites

Mini bar

24-hours in-room dining

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