Titled "What are The Oberoi Group's three grand pillars of success?", the writer highlights that "For an organization that aims at leadership in the hospitality industry and at creating a memorable experience for guests, the iconic brand of over 80 years, The Oberoi Group, depends on its three core pillars for brand success — product, service, and people excellence. And encircling these three pillars is the 'Oberoi Dharma' — a value system that comprises of the conduct of the highest ethical standards, teamwork, care, communication, and putting the guest first, the company second and the self, last. Even when it comes to performance assessment, employees’ adherence to the Dharma forms an integral part of the appraisal process."
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Article What are The Oberoi Groups three grand pillars of success People Matters For an organization that aims at leadership in the hospitality industry The Oberoi Group depends on its three core pillars for brand success product service and people excellence