Hotel Update
Safety & Hygiene
We value the safety of our guests and in light of the current situation our swimming pool, gymnasium and spa will be closed until further notice. Please accept our sincerest apologies for any inconvenience.
We continue to follow the highest standards of cleanliness and hygiene, and in keeping with World Health Organization guidelines, to mitigate the risks associated with the coronavirus.
Please click here to know more.

Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12 Noon Later check-outs are available on request and subject to availability.

As per Government rules, guests are required to present proof of identity at the time of check in. This requires an original, government issued photo identification.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Guests are request to cancel reservation within the stipulated period mentioned below to avoid any cancellation charges.

1st October – 22nd December, 2021
3rd January – 5th April, 2021
  • Guaranteed reservation may be cancelled 24 hours prior to the date of arrival. Reservations, cancelled within 24 hours of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.
23rd December – 2nd January, 2022
  • Guaranteed reservation may be cancelled 15 days prior to the date of arrival. Reservations, cancelled within 15 days of arrival date will incur a cancellation fees equivalent to accommodation charge of entire length of stay.

The cancellation policy for some rates/offers and room category may differ from the standard cancellation policy of the hotel.

 

Child Policy.

Up to two children under 12 years age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room. The offer is not applicable on the following dates:

14th October, 2021 to 17th October, 2021 05th November, 2021 to 08th November, 2021
21st December, 2021 to 03rd January, 2022 18th March, 2022 to 20th March, 2022
15th April, 2022 to 17th April, 2022 13th August, 2022 to 15th August, 2022
01st October, 2022 to 09th October, 2022 22nd October, 2022 to 26th October, 2022
21st December, 2022 to 31st December, 2022  

Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests only.

 

Facilities & Services

With Our Compliments

Hotel

Concierge

Valet parking

Gymnasium

Credit cards - major cards accepted

Postal services

High speed internet for up to four devices

Steam

Uniformed security on premises

Extensive safety and security arrangements

Shoe polishing facility

Shoe horn

Slippers

Iron and ironing board

Dental kit

Shaving kit

Left luggage facility

Rooms & Suites

24-hour butler service

LED television

DVD and CD player

Satellite television

Separate walk-in closet

Electronic safe

Tea / coffee making facility

Turndown services

Luggage racks (portable or fixed) for two large suitcases

 

On Request, Chargeable

Hotel

Oberoi spa and beauty salon

Boutique

24-hours laundry service

Dry-cleaning services (same day)

24-hours doctor on call

24-hours in room dining

Limousine / car rental services

Meeting room

Photo services

Shipping services

Baby sitting

Secretarial services

Rooms & Suites

Direct dial telephone

Personal mini bar

 
 
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