Policies.

Arrival and Departure Policy.

Check-In - 14.00 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 12.00 Hours Later check-outs are available on request and subject to availability.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card. Invoice can also be settled by bank transfer to the hotel's bank account.

 

Cancellation Policy.

For stays between 1st July to 31st August and 22nd December to 6th January

  • One night's accommodation charge will be applied if the booking is cancelled between 15 and 30 days prior to arrival.
  • 100% of total accommodation charge will be applied if the booking is cancelled 14 days or less prior to arrival.
  • 100% of total accommodation charged from initial period of stay will be applied for early departures and no shows.

For stays between 1st September to 21st December and 7th January to 30th June

  • For stays between 1st September to 21st December and 7th January to 30th June
  • 100% of total accommodation charge will be applied if the booking is cancelled 3 days or less prior to arrival.
  • 100% of total accommodation charged from initial period of stay will be applied for early departures and no shows.
 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.
 

Facilities & Services

With Our Compliments

Hotel

  • 24 hour business centre with Internet, printer and scanner
  • International newspapers and magazine
  • Foreign currency exchange
  • Luggage storage
  • Gymnasium
  • Car parking
  • Post cards and stamp for post cards
  • Shuttle service around Seminyak 6 times daily
  • Swimming pool by the beach
  • Tennis court, racquet and balls
  • Weekly morning yoga classes
  • Wireless internet access in all public areas
  • Boogie boards
  • Daily Balinese afternoon tea featuring cultural activities
  • Shoe polishing facility
  • Shoe horn
  • Iron and ironing board
  • Dental kit (on request)
  • Shaving kit (on request)

Rooms & Suites

  • Wifi access in all rooms
  • In-room tea, coffee, Cappuccino and espresso facility
  • Daily fruit basket
  • Safe deposit boxes
  • Satellite television channels including CNN, HBO, BBC World, CNBC, TV5 (France), Russia Today & NHK (Japan)
  • DVD player
  • Extra bed (On request)
  • SoundDock
  • Beach bag
  • Slippers
  • Newspapers
  • Hair dryer
  • Bathroom amenities
  • Turndown services
 

On Request, Chargeable

Hotel

  • Oberoi spa with beauty salon
  • Meeting and conference facilities
  • Postal and shipping services
  • The boutique (clothing, jewelry, handicrafts & books)
  • Airport transfers
  • Travel agency
  • Wedding
  • Restaurant
  • Bar
  • Limousine / car rental services
  • Medical services (in-house clinic and doctor on call)
  • Baby sitting

Rooms & Suites

  • Dry cleaning / laundry facilities (same day)
  • IDD call
  • Breakfast
 
 
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