Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability

As per Government rules, guests are required to present proof of identity at the time of check in. This requires an original, government issued photo identification. Passport for foreign nationals and Driving License, Aadhar Card or passport for Indian nationals are accepted as identity proofs.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Cancellation charges are applicable as per the booking terms and conditions detailed on the reservation confirmation.

Reservation must be cancelled at least 72 hours prior to the planned date of arrival.

 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.
 

Facilities & Services

With Our Compliments

Hotel

  • In room computer ports
  • Satellite / Cable TV
  • Temperature controlled indoor lap pool
  • Fitness Centre
  • Indoor heated lap pool
  • Money Changer
  • Valet
  • Iron and Iron board facility
  • Shoe cleaning facility
  • Shoe horn and slippers
  • Dental kit and shaving kit on request
  • Left luggage facility

Rooms & Suites

  • Electronic safe
  • 2 Line telephone with voice mail
  • Data port for internet & e-mail connectivity
  • Electronic door lock
  • Personalized butler service
  • Satellite TV in all rooms and suites
  • Choice of financial and International newspapers
  • Well-appointed work desk
  • Non-smoking floor
  • In-House Guest Directory on Oberoi E'nhance
  • Wi-Fi internet access in all rooms and public areas
  • In-room automation through Oberoi E'nhance
  • In-room entertainment available through Oberoi E'nhance
 

On Request, Chargeable

Hotel

  • Room for differently abled guests
  • Restaurants
  • Fully equipped 24-hour Business Centre
  • Banquet Facilities & Conference Facilities
  • Beauty Parlour
  • Shopping Arcade
  • Oberoi Spa
  • Doctor on Call
  • 24-hrs Laundry
  • Travel Desk Service
  • Baby Sitting

Rooms & Suites

  • Mini bar with premium international brands
 
 
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