Oberoi Hotels and Resorts
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(Maximum 2 adults per room)

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Policies

Arrival and Departure Policy

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12 Noon Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy

Reservation must be cancelled 30 days prior to the planned date of arrival. One night's stay will be levied for cancellations received upto 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.

Child Policy

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

For stays between 23rd December, 2014 and 3rd January, 2015

A non refundable deposit of 10% of the accommodation charges is required to guarantee the booking. The reservation will be moved to a waitlist status in case this non-refundable deposit is not received within 30 days of processing the reservation.

Facilities & Services

With Our Compliments

Hotel

  • 24-hours concierge
  • Gymnasium
  • Car parking valet services
  • Credit cards - major cards accepted
  • Postal services
  • Steam
  • Uniformed security on premises
  • Internet for up to four devices
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit
  • Left luggage facility

Rooms & Suites

  • 24-hours personalised butler service
  • LED television with satellite channels
  • DVD and CD player
  • Tea / coffee making facility
  • Turndown services
  • Electronic safe deposit box
  • Separate walk-in closet

Chargeable on Request

Hotel

  • Spa therapies and beauty parlour
  • 24-hours laundry service
  • Dry-cleaning services (same day)
  • 24-hours doctor on call
  • Baby sitting
  • Boutique
  • Limousine / car rental services
  • Meeting Room
  • Photo services
  • Shipping services
  • Helipad
  • Secretarial services

Rooms & Suites

  • Direct dial telephone
  • Personal mini bar
  • 24-hours in room dining