Policies.

Arrival and Departure Policy.

Check-In - 1400 hours. Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 hours. Later check-outs are available on request and subject to availability.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Low season: A reservation must be cancelled 24 hours prior to arrival (hotel local time) to avoid incurring charges. One night's cancellation fees for late cancellation.

Peak season: A reservation must be cancelled 14 days prior to arrival (hotel local time) to avoid incurring charges. Full stay cancellation fees for late cancellation.

 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.
 

Facilities & Services

With Our Compliments

Hotel

  • Wi-Fi internet in all public areas
  • 24-hour concierge
  • Fitness centre
  • Non-smoking floor
  • Car parking valet services
  • Money changer
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit

Rooms & Suites

  • Wi-Fi internet access
  • Well-appointed work desk with data ports for internet and e-mail connectivity
  • In room television offering channels in English & Arabic
  • DVD player
  • Turndown services
  • Electronic lock
  • Choice of local newspapers English and Arabic
  • Electronic safe deposit (Cisa) in all rooms
  • In-house guest directory
 

On Request, Chargeable

Hotel

  • Spa therapies and beauty parlour, off hotel premises
  • Fully equipped 24-hour business centre
  • Banquet and conference facilities
  • 24-hour laundry
  • 24-hour doctor on call
  • Travel desk service
  • Baby sitting
  • Rooms for guests with special needs / disabilities
  • Restaurants
  • Shopping arcade

Rooms & Suites

  • Mini bar with premium international brands of non alcoholic drinks
 
 
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