Arrival and Departure Policy
Check-In - 1400 Hours
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.
Check-Out - 1200 Hours
Later check-outs are available on request and subject to availability.
All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.
Low season: A reservation must be cancelled 24 hours prior to arrival (hotel local time). Cancellation Fees for late cancellation is 1 night.
Peak season: A reservation must be cancelled 14 days prior to arrival (hotel local time). Cancellation Fees for late cancellation equivalent to full night's room rate.
Two children up to 8 years of age can stay in the parent's room without an additional charge. However, a maximum of one child's bed can be placed in a room which will be provided at no additional charge.
- One child over 8 but less than 12 years can stay in the parent's room. A child's bed is provided at no additional charge.
- For two children between 8 and 12 years an additional room is necessary. The rate of this room will be 50% of the parent's applicable room rate.
- If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
With Our Compliments
- Wireless internet in all public areas
- 24-hours concierge
- Fitness centre
- Non-smoking floor
- Car parking valet services
- Money changer
- Uniformed security on premises
- Shoe polishing facility
- Shoe horn
- Iron and ironing board
- Dental kit
- Shaving kit
Rooms & Suites
- 24-hours personalised butler service
- Wireless internet access
- Well appointed work desk with data ports for internet and e-mail connectivity
- In room televison offering channels in English & Arabic
- DVD player
- Turndown services
- Electronic lock
- Choice of local newspapers English and Arabic
- Electronic safe deposit (Cisa) in all rooms
- In-house guest directory
Chargeable on Request
- Spa therapies and beauty parlour
- Fully equipped 24-hour business centre
- Banquet and conference facilities
- 24-hours laundry
- 24-hours doctor on call
- Travel desk service
- Baby sitting
- Rooms for guests with special needs / for handicapped guests
- Shopping arcade
Rooms & Suites
- Mini bar with premium international brands