Policies.

Arrival and Departure Policy.

Check in - 14:00 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 12 Noon Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a credit card or travel agency. All major credit cards are accepted.

 

Cancellation Policy.

Reservation must be cancelled 15 days prior to the planned date of arrival for the bookings made between April to June and 45 days prior to the planned date of arrival for the bookings made between October and March.       

 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.
 

Jungle Drive Policy.

  • Guests are requested to carry their original passport (or Indian driving licence) with them at the time of the Jungle drive. These are mandatory for entry into the National Park.

  • We recommend booking at the earliest. Majority of bookings are done muchin advance and only very limited seats are made available 24 hours prior on first cum first serve basis. Any booking requests later than that are only on the basis of any last minute cancellation received by the forest department.

 

 

Facilities & Services

With Our Compliments

Hotel

  • Fitness tent
  • Car parking
  • Swimming pool (heated in winters)
  • Pool room (recreation room)
  • Kids' activities (daily activities)
  • Daily yoga sessions (one session during the day with all guests together)
  • Bonfire at the Mango Orchard (winters)
  • Currency exchange
  • All major cards accepted
  • Indoor board games
  • Internet for up to four devices
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit
  • Left luggage facility

Rooms & Suites

  • Tea and coffee making facilities
  • 2 bottles of mineral water (replenished daily)
  • Turndown services
 

Chargeable on Request

Hotel

  • Oberoi spa
  • Conference room
  • Boutique
  • Dry-cleaning and laundry services (same day)
  • Medical services on call
  • Dining room and dining courtyard (restaurant)
  • Dining experiences (special dining venues)
  • Jungle drives
  • Library bar
  • Baby sitting

Rooms & Suites

  • Personal bar
 
 
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