Policies | The Oberoi Udaivilas Udaipur

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability.For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy.

All bookings must be guaranteed at time of reservation by Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy.

Guests are request to cancel reservation within the stipulated period mentioned below to avoid any cancellation charges.

1^st April – 30^th September	Reservation must be cancelled 15 days prior to the planned date of arrival. One night's stay will be levied for cancellations received up to 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.
1^st October – 31^st October 16^th November – 20^th December 6^th January – 12^th April	Reservation must be cancelled 30 days prior to the planned date of arrival. One night's stay will be levied for cancellations received up to 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.
1^st November – 15^th November 21^st December – 5^th January	Reservation must be cancelled 90 days prior to the planned date of arrival. One night's stay will be levied for cancellations received up to 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.

Child Policy.

Up to two children under 12 years age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room. The offer is not applicable on the following dates:

Dates
9^th August, 2019 to 12^th August, 2019	15^th August, 2019 to 19^th August, 2019
7^th September, 2019 to 10^th September, 2019	28^th September, 2019 to 8^th October, 2019
26^th October, 2019 to 29^th October, 2019	9^th November, 2019 to 12^th November, 2019
21^st December, 2019 to 3^rd January, 2020	7^th March, 2020 to 10^th March, 2020
10^th April, 2020 to 12^th April, 2020

Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests only.

Facilities & Services

With Our Compliments

Hotel

24-hour concierge service

24-hour business centre

Outdoor temperature controlled whirlpool

Indoor temperature controlled swimming pool

Car parking valet services

Money changer

Card room

Billiards table

Steam room

Tennis court

Internet for up to four devices

Shoe polishing facility

Shoe horn

Slippers

Iron and ironing board

Dental kit

Shaving kit

Left luggage facility

Rooms & Suites

24-hours personalised butler service

LCD television with satellite channels

DVD player

Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials

Turndown services

Electronic safe deposit box

Pillow menu

Separate walk-in closet

Chargeable on Request

Hotel

Spa therapies and beauty salon

Meeting and conference facilities

24-hours laundry service

24-hours doctor on call

Tijori - the boutique shop

Restaurant and bar

Nature walk and trails

River rafting, mountain biking and archery

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