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Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability.For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Late check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

 

Guarantee Policy.

All bookings must be guaranteed at time of reservation by Credit Card or Travel Agency. All major credit cards are accepted.

 

Mandatory Meal Supplement.

Mandatory meal supplement is applicable for stays on Christmas Eve, 24th December and New Year Eve, 31st December.

 

Cancellation Policy.

Guests are requested to cancel reservations within the stipulated period as per the hotel policy. A no-show or late cancellation received shall invite retention including taxes as applicable. The credit card that was authorised while making the reservation will be charged.

As the cancellation policy may differ for some rate offers and room categories from the hotel’s standard cancellation policy, kindly review them carefully while making the reservation.

 

Child Policy.

Up to two children under 12 years age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room. The offer is not applicable on the following dates:

14th October, 2021 to 17th October, 2021 05th November, 2021 to 08th November, 2021
21st December, 2021 to 03rd January, 2022 18th March, 2022 to 20th March, 2022
15th April, 2022 to 17th April, 2022 13th August, 2022 to 15th August, 2022
01st October, 2022 to 09th October, 2022 22nd October, 2022 to 26th October, 2022
21st December, 2022 to 31st December, 2022  

Spa Policy.

The Oberoi Spa is for the exclusive use of our resident guests only.

 

Facilities & Services

With Our Compliments

Hotel

24-hour concierge service

24-hour business centre

Outdoor temperature controlled swimming pool

Car parking valet services

Money changer

Steam room

Internet for up to four devices

Shoe polishing facility

Shoe horn

Slippers

Iron and ironing board

Dental kit

Shaving kit

Left luggage facility

Rooms & Suites

24-hours personalised butler service

LCD television with satellite channels

Well appointed bathrooms with a basket of ayurvedic toiletries by Forest Essentials

Turndown services

Electronic safe deposit box

Pillow menu

Separate walk-in closet

 

Chargeable on Request

Hotel

Spa therapies and beauty salon

Meeting and conference facilities

24-hours laundry service

24-hours doctor on call

Tijori - the boutique shop

Restaurant and bar

Nature walk and trails

 
 
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