Policies.

Arrival and Departure Policy.

Check-In - 14.00 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 12.00 Hours Later check-outs are available on request and subject to availability.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card. Invoice can also be settled by bank transfer to the hotel's bank account.

 

Cancellation Policy.

For stays between 1st July to 31st August and 22nd December to 6th January

One night's accommodation charge will be applied if the booking is cancelled between 15 and 30 days prior to arrival.

100% of total accommodation charge will be applied if the booking is cancelled 14 days or less prior to arrival.

100% of total accommodation charged from initial period of stay will be applied for early departures and no shows.

For stays between 1st September to 21st December and 7th January to 30th June

One night accommodation charge will be applied if the booking is cancelled between 4 to 7 days prior to arrival

100% of total accommodation charge will be applied if the booking is cancelled 3 days or less prior to arrival.

100% of total accommodation charged from initial period of stay will be applied for early departures and no shows.

 

Child Policy.

Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.

 

Facilities & Services

With Our Compliments

Hotel

24 hour business centre with Internet, printer and scanner

International newspapers and magazine

Foreign currency exchange

Luggage storage

Gymnasium

Car parking

Post cards and stamp for post cards

Shuttle service around Seminyak 6 times daily

Swimming pool by the beach

Tennis court, racquet and balls

Weekly morning yoga classes

Wireless internet access in all public areas

Boogie boards

Daily Balinese afternoon tea featuring cultural activities

Shoe polishing facility

Shoe horn

Iron and ironing board

Dental kit (on request)

Shaving kit (on request)

Rooms & Suites

Wifi access in all rooms

In-room tea, coffee, Cappuccino and espresso facility

Daily fruit basket

Safe deposit boxes

Satellite television channels including CNN, HBO, BBC World, CNBC, TV5 (France), Russia Today & NHK (Japan)

DVD player

Extra bed (On request)

SoundDock

Beach bag

Slippers

Newspapers

Hair dryer

Bathroom amenities

Turndown services

 

On Request, Chargeable

Hotel

Oberoi spa with beauty salon

Meeting and conference facilities

Postal and shipping services

The boutique (clothing, jewelry, handicrafts & books)

Airport transfers

Travel agency

Wedding

Restaurant

Bar

Limousine / car rental services

Medical services (in-house clinic and doctor on call)

Baby sitting

Rooms & Suites

Dry cleaning / laundry facilities (same day)

IDD call

Breakfast

 
 
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