Policies.

Arrival and Departure Policy.

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check out - 1200 Hours Later check-outs are available on request and subject to availability.

As per Government rules, guests are required to present proof of identity at the time of check in. This requires an original, government issued photo identification.

 

Guarantee Policy.

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

 

Cancellation Policy.

Any cancellation received within 48 hours prior to arrival, will be subject to a one night room charge.

 

Child Policy.

  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at no additional charge. Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)
  • Should you wish to take a separate room for children below 12 years age, we are pleased to offer the same at 50% price of the parents' room.
 

Facilities & Services

With Our Compliments

Hotel

  • 24-hour concierge
  • Fitness centre
  • Smoking rooms
  • Car parking valet services
  • Wake up call service
  • Wheel chair assistance
  • Facilities for disabled guests
  • Elevator
  • Internet for up to four devices
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit
  • Left luggage facility

Rooms & Suites

  • LCD television with satellite channels
  • Well appointed work desk with a cordless phone
  • DVD player
  • Bedside clock
  • Tea / coffee maker
  • Fresh fruits
  • Bottled water
  • Fresh flowers
  • Well appointed bathrooms with a basket of Ayurvedic toiletries by Forest Essentials
  • Robes
  • Hair dryer
  • Stationery
  • Telephone with voice message
  • Turndown services
  • Choice of financial and international newspapers
  • Electronic safe deposit box
  • Ample wardrobe and luggage space in every room and suite
 

On Request, Chargeable

Hotel

  • Spa treatments
  • Fully equipped business centre
  • Laundry services
  • Doctor on call
  • Beauty parlour
  • Airport transfers
  • Restaurants
  • Bar
  • Luxury retail pavilion

Rooms & Suites

  • Mini bar
  • 24 hour in-room dining
 
 
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