Policies | The Oberoi Cecil, Shimla
Oberoi Hotels and Resorts
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(Maximum 2 adults per room)

Policies

Arrival and Departure Policy

Check in - 1400 Hours Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out - 1200 Hours Later check-outs are available on request and subject to availability.

A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.

Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Mandatory Meal Supplement

Mandatory Meal Supplement of INR 6,500 per person is applicable on Christmas Eve Dinner, i.e., 24th December 2017, and INR 7,000 per person on New Year Eve Dinner, i.e., 31st December 2017.

Taxes as applicable.

Cancellation Policy

Reservation must be cancelled 30 days prior to the planned date of arrival. One night's stay will be levied for cancellations received upto 8 days prior to arrival. Full stay will be levied for cancellations received within 7 days prior to arrival.

Child Policy

  • Two children up to 8 years of age can stay in the parent's room with no additional charge. However, a maximum of one child's bed can be placed in a room.
  • One child over 8 but less than 12 years can stay in the parent's room. A child's bed is provided at no additional charge.
  • For two children between 8 and 12 years an additional room is required. The same will be available at 50% price of the parent's room.
  • If a child is above 12 years of age, a separate room will be required at the parent's applicable room rate. (An extra bed shall not be provided for anyone over 12 years of age.)

** Child room at 50% price is not applicable on the following dates:
30th September to 2nd October, 2017
23rd December, 2017 to 3rd January, 2018

Maid and Driver Policy

As a courtesy to fellow guests, we do not allow domestic help and drivers to stay in the hotel. The hotel has no provision for them; however should you need alternative accommodation, we would be happy to assist.

Facilities & Services

With Our Compliments

Hotel

  • High speed internet for up to four devices
  • 24-hours concierge
  • Gymnasium
  • Car parking valet services
  • Credit cards - major cards accepted
  • Luggage store room
  • Postal services
  • Uniformed security on premises
  • Shoe polishing facility
  • Shoe horn
  • Slippers
  • Iron and ironing board
  • Dental kit
  • Shaving kit

Rooms & Suites

  • 24-hours personalised butler service
  • Satellite television
  • DVD and CD player
  • Tea / coffee maker
  • Turndown services
  • Electronic safe deposit box
  • Separate walk-in closet

Chargeable on Request

Hotel

  • Spa therapies and beauty salon
  • Meeting room
  • 24-hours laundry service
  • Dry-cleaning services (same day)
  • 24-hours doctor on call
  • Baby sitting
  • Limousine / car rental services
  • Photo services
  • Shipping services

Rooms & Suites

  • Direct dial telephone
  • Personal mini bar
  • 24-hours in room dining